Privacy Policy

1. Data Collection

ShieldMind collects personal information including your name, email, and health data such as:

  • Physiological metrics (heart rate, HRV, stress levels)
  • Mood entries and emotional check-ins
  • Shift start/end times and readiness scores
  • Training session records
  • Location data (for nearby counseling center recommendations)

2. Data Usage

Your data is used to:

  • Provide personalized resilience tracking and recommendations
  • Generate AI-powered insights and coaching
  • Track your mood trends and wellness patterns
  • Connect you with nearby counseling centers
  • Improve app features and user experience

3. Data Security & Encryption

ShieldMind prioritizes your privacy with military-grade encryption and security measures:

  • All user data is encrypted using AES-256-GCM before being saved to the database
  • Location coordinates are automatically encrypted during collection
  • Health metrics and personal notes are encrypted at rest
  • Mood logs and shift session data are encrypted in storage
  • Data is encrypted both at rest and in transit (HTTPS)
  • User passwords are securely hashed using industry-standard algorithms
  • No unencrypted sensitive data is stored on our servers
  • No data is shared with third parties

4. Automatic Data Deletion (90-Day Policy)

We respect your privacy and automatically delete your data within 90 days upon request or account closure:

The following data will be permanently deleted:

  • Personal information (name, email, profile details)
  • All physiological data (heart rate, HRV, stress metrics) - encrypted
  • Mood logs and emotional check-in records - encrypted
  • Shift session logs and readiness scores - encrypted
  • Training and exercise history
  • Location history (encrypted coordinates) and access logs
  • AI coaching interactions and chat history
  • All encryption keys associated with your account
  • Any associated metadata or derived insights

To request account deletion, contact us through the Help & Support section.

5. Third-Party Services

ShieldMind integrates with wearable devices to enhance health tracking. These integrations:

  • Only access health data you authorize
  • Do not share encrypted data with third parties
  • Allow you to disconnect at any time

6. User Rights

You have the right to:

  • Access your personal data at any time
  • Request correction of inaccurate data
  • Request deletion of your data (within 90 days)
  • Opt-out of certain data collection features
  • Disconnect wearable devices anytime
  • Understand what data we collect and how it's protected

7. Contact & Support

For privacy concerns or data deletion requests, visit Help & Support section in the app or contact us directly through your account settings.

Last updated: 6/13/2026